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Lifestyle Work

How To Win A Communication Battle

How To Win A Communication Battle

Communication Begins With A Laugh

There’s nothing funnier than the person who isn’t amused.

Ordering someone not to laugh is a guaranteed way to make the thing even funnier.

And trying not to laugh? Forget it.

The harder you fight it, the funnier it gets.

Once, when one of my boys was little, I got an indignant call from a teacher.

Apparently my son had burst out laughing when a tumbleweed blew past the classroom window.

She wanted me to have a talk with him.

Seriously?

That kind of talk guarantees that tumbleweeds will become the funniest thing on earth.

But yes, she was serious.

My kid, she said, had been disruptive.

“Did you ask him to be quiet?” I asked.

“I did.”

“And did he quiet down?”

“He did.”

“Well then,” I said, “maybe just let it… blow over?”

She didn’t laugh.

So I sat my son down for the most serious, most-non-funny, most-don’t-you-dare-laugh-about-tumbleweeds conversation of my life.

As expected, tumbleweeds became the biggest joke for the rest of that year.

Which brings me to the 6–7 trend.

You know – the loud one with that goofy hand gesture every teacher is trying to outlaw.

Many teachers are frustrated by it and have banned it in their classrooms.

Which, naturally, turns it into the holy grail of inside jokes.

Now that it’s forbidden, it’s become hilarious.

If you really want to get a kid to stop doing something, don’t ban it.

Join in.

There’s nothing less cool than Mom or Dad or Teacher trying to do the cool thing.

Beat them to the punchline.

Do the gesture first.

Laugh louder.

Recruit other adults.

In other words, don’t fight the laughter.

Outlaugh it.

That’s how you win.

Laughter doesn’t disrupt communication.

It is communication.

Liz Brenner

Everyone has a story to tell.

Even you.

Especially you.

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Categories
Work

Q&A Questions – How To Manage Them Like A Pro

Q&A Questions

Q&A Questions

Q&A questions are an often-overlooked public speaking element.

If you have a Q&A session with your presentation, it’s always a good idea to plant some questions in the audience.

That way, you’ve got a few eager discussion topics immediately underway.

Often, when a speaker calls for questions, the audience is reluctant to speak up.

They may have questions.

But they might be hesitant to speak up for any number of reasons.

The silence can be deafening.

And awkward.

It’s hard for a speaker to come back from that.

I recently attended a presentation where Q&A questions were planted in the audience.

I know because I was a plant.

My role was to help get things started and to keep it moving along.

This Q&A session was a success.

The discussion was lively, informative, and entertaining.

I saw another excellent presentation, but the speaker did not plant any questions.

The Q&A session started with crickets.

It didn’t get much better after that.

This was a shame because the presentation was fabulous.

A Free Public Speaking Tip

Always plant a couple of Q&A questions in the audience to bypass any awkward silences.

Liz Brenner

Everyone has a story to tell.

Even you.

Especially you.

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